Refund policy
At ProteinRise, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase products from our store.
Information We Collect
When you use our website, we may collect information such as:
- Name
- Email address
- Shipping and billing address
- Payment information
- Order history
- Device and browsing information
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send order updates and marketing emails
- Prevent fraud and maintain store security
Email Marketing
If you subscribe to our newsletter, we may send you updates, promotions, and fitness-related content. You can unsubscribe at any time using the link included in our emails.
Payment Information
Payments are processed securely through trusted third-party payment providers. ProteinRise does not store your full payment information.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.
Third-Party Services
We may use third-party services including:
- Shopify
- Klaviyo
- Google Analytics
- Payment providers
- Fulfillment partners
These services may collect and process information according to their own privacy policies.
Data Protection
We take reasonable measures to protect your personal information and maintain secure systems for online transactions.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access to your information
- Correction of inaccurate information
- Request deletion of your data
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Last updated: May 2026